Slow Cooker & Roast Box

If you are not satisfied with your purchase, please email us, infotollranch@gmail.com as soon as possible with details of the issue. We will review your concern and work with you to resolve it fairly and promptly.

We deliver orders nationwide using a trusted courier service. Each parcel is carefully packed with generous insulation and ice packs to ensure your items remain frozen and in excellent condition throughout their journey.

Courier deliveries are typically received within a week at the latest, from order placed to your door. We use DPD next day delivery to reduce transit time as much as possible. If you believe your delivery has been delayed, please contact us by email and we’ll be happy to check the status for you.

Our standard courier fee is £12.50 per order, no matter the size. This charge reflects the cost of a premium delivery service, along with high-quality, sustainable packaging and ice packs. Every order is packed with great care so your products arrive frozen and in perfect condition.